Privacy policy

Last updated: 4 November 2026

Who is responsible

IMVOID, c/o SOURCE, 59 rue de Ponthieu, Bureau 326, 75008 Paris, France, is responsible for your personal data in Sofascreen. Contact: hello@sofascreen.com.

What we keep, and why

• Your account: email address and password (stored only as a secure hash). To run your account.
• Your plan: trial or plan, dates, and the Stripe customer and subscription numbers. To give you access and handle billing. Your card details stay with Stripe.
• Your devices: the name and type of each device and when it was last used. To apply the 5-device limit and let you remove a device.
• What you choose to sync: the playlists you add (their names and addresses, and the server logins you enter), your favourites and where you stopped watching. To show the same playlists and progress on all your devices. Playlist files you open from your device stay on the device.
• Your acceptance of the terms: which version and when. To prove the contract.
• Technical logs: IP address, time and type of request, kept for 30 days. To keep the service secure and fix errors.

We do not use your playlists, favourites or viewing for advertising or profiling, we do not sell any data, and we do not look at your synced data, except when you ask us for help or when we must handle a legal notice (see Copyright & content).

The website sofascreen.com sets no cookies, has no analytics and loads nothing from other companies.

Legal grounds

Running your account, sync and billing is needed for our contract with you. Keeping invoices is a legal obligation. Security logs and handling legal notices rest on our legitimate interest in keeping the service safe and lawful.

Who processes it for us

• Amazon Web Services EMEA SARL: hosting, in Frankfurt (Germany).
• Stripe: payments. Stripe may transfer data outside the European Union under the European Commission’s standard contractual clauses.
• OpenSubtitles: when you search for subtitles online, our server sends it the film or episode name and the language you chose, never your email or IP address. Subtitle files are kept on our server so the next search is faster.

We share data with authorities only when the law requires it.

How long we keep it

Account and synced data: until you delete your account, then up to 30 days in backups. Invoices: 10 years, as French law requires. Technical logs: 30 days.

Your rights

You can ask to see, correct, delete or receive a copy of your data, or object to or limit its use, by writing to hello@sofascreen.com. We answer within one month. You can also complain to the CNIL (cnil.fr) or to the data protection authority of your country.

Changes

If we change this policy in a way that matters to you, we tell you in the app or by email before it applies.